Customer Service

Mitchell EMC’s offers the highest quality of service in order to meet our member’s daily needs.

Our friendly staff is readily available to answer any questions you may have regarding your electric bill or any type of request concerning your electric account.

Browse the customer service links or use our form to contact us with specific question. You can also call us at (229) 336-5221 or toll free (800) 479-6034.

Residential Services

Tools and resources for your home.

• Add Additional Services
• Apply for Service
• Billing Options
• Disconnect Service
• Fees & Deposit
• How to Read Your Utility Bill
• Payment Options
• Consumer Rebates
• Update Your Information

Business Services

Information and resources to keep your business running.

• Commercial Billing
• Outdoor Lighting
• Sales Tax Exemption
• Time of Use Rate
• Mitchell EMC Mobile App

Energy & Safety

We work safely and effectively to protect members and employees.

• Power Outages
• SurgeGUARD
• Weather Monitor
• Energy Efficiency
• Cooperative Solar
• Green Power